Be honest with yourself. When today is done and you are ready to call it a wrap, will your little corner of the world have been made better or worse because of your input? How were the people you encountered affected by their interaction with you? Did you lighten their load or just add to it?

Before you start to organize your response, remember, even your words can help make, or break, someone’s day. Something as simple as a smile may be all that is needed to get someone over that next hill. And it doesn’t cost you a thing.

Remember, you really are making a difference. But… what kind?